Warranty is not applicable in the following cases

• Defects or malfunctions caused by damage resulting from improper care, misuse or abuse of the product or operation of the product contrary to the instructions contained in the owners’ manual
• Defects caused by improper use as determined by company personnel
• Installation / repair work is carried out by persons / agency other than authorized by the company
• Sites (Premises where the product is kept) conditions that do not confirm to the recommended operation conditions of the machine ,Damage caused by overcharging and wrong voltage burnouts
• The original serial number is removed, obliterated or altered from machine or device
• Damage caused by accident, sand, water, sweat or battery leakage.
• Damage caused during transportation by customer
• Product is tampered, modified, repaired or attempted to repair by unauthorised service personnel. This also includes modification or alteration in electrical circuitry of the set.
• Model name and serial number in the warranty card does not match the product or if they are altered, removed or mutilated.
• Device improper working due to software installation, customised settings, antivirus & Lack of know how.
• Products used for commercial usage will not be eligible for extended warranty claims
• To avail the life time replacement warranty benefits from brand, retain original invoice & defective product on your device or else replacement service charges as applicable will apply.
• Warranty is not available for freebies (FOCs & packaging accessories) /free gifts
• The warranty does not cover demonstration /installation of product purchased
• The warranty does not cover accessories external to the system